Privacy Policy
We value your privacy
What we use your personal information for?
Up&Downn keeps confidential all personally identifiable information you provide us.
If you register your details with us, or order a catalogue, your information allows us to communicate with you about our products, promotions and activities.
The information that you provide us through our website will be used to update our customer database. This information is for Up&Downn’s internal use only, and is used for the purpose of customer communication.
If you purchase any of your products online, we will also use the information you provide us to process your order and its delivery to you.
Accessing your information
We like to know that the personal information you provide us is accurate, complete and up to date. If you notice that your personal information is missing or incorrect, you can update your details online on our website.
This enables us to continue to offer you great offers and promotion, we give you the opportunity to say yes to being contacted by Up&Downn. This is totally your choice and you can opt out of the future contact whenever you want by unsubscribing from a Up&Downn email at any time. If you would like your name deleted from the database please email us at hello@Up&Downn.com requesting deletion. You will be deleted from our database within 48 hours.
Sharing information with third parties
When we collect, hold and use your personal information, we do so primarily to sell and promote our product to you and to improve on the range of our offerings. For example; to learn of your likely preferences so that we may promote our goods and services to you in a way which may be of most interest to you; and to assist in investigating your complaints and enquiries.
We disclose personal information we collect for purposes which are incidental to the sale and promotion of our goods and services to you. For example, we may disclose your personal information within our group, to service providers who assist us in our day-to-day business operations and as part of buying or selling businesses.
We may collect, hold, use and disclose your personal information for other purposes which are within reasonable expectations. For example; your name (a possibly your suburb) if you win a Up&Downn competition, or your name and postal address to organisations that assist us with customer communications.
When marketing to you, your personal information is only ever used or disclosed for Up&Downn’s own purposes. You may opt out of our direct marketing to you. Our direct marketing materials will tell you how to do this.
Deleting Information
We ensure that any personal information we no longer need is either destroyed or that you become permanently unidentifiable from the information.
Copyright
Up&Downn asserts copyright and all other intellectual rights in relation to the content of this Internet site and code used to create it, unless stated otherwise.
Up&Downn also reserves copyright and all other intellectual property rights in relation to all of its documents and images appearing on or linked to this web site. Users of this website may download a single copy of these documents or images for their personal use only.
Contact us
For further information on Up&Downn, or if you have any questions about the personal information we hold about you, why we hold it and how we use and disclose your information, please contact us at hello@upanddownn.com or call us on +61 435996191.
Physical mailing address: Unit 203/66 Mt Alexander Road, Travnacore, VIC 3032, Australia.
More information on privacy legislation is available from the Federal Privacy Commissioner .